FAQs

FAQs

Quickly access the information you want to know.

Who can I call for technical support?

Call our Customer Care Center at 1-844-723-2265. To reach other departments and personnel, please contact us.

What is the Allpoint network?

The Allpoint network is the largest surcharge-free ATM network in America. We partner with this network of 55,000+ surcharge-free ATMs to help you access your money and avoid fees when you're traveling in the United States and Canada.

What are Ives Bank's hours and locations?

Check our Branches & ATMs page to find out where you can find a branch and when you can visit. 

Who can I call with questions about my existing mortgage?

Call our Customer Care Center at 1-844-723-2265.

What are the Bank Holidays?

Below are the holidays for 2023

Holiday Date Observed
New Year’s Day Wednesday, January 1
Martin Luther King, Jr. Birthday Monday, January 20
President's Day Monday, February 17
Memorial Day Monday, May 26
Juneteenth Thursday, June 19
Independence Day Friday, July 4
Labor Day Monday, September 1
Columbus Day Monday, October 13
Veterans Day Tuesday, November 11
Thanksgiving Day Thursday, November 27
Christmas Day Thursday, December 25
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