When you have a question, you want answers quickly. Here's all the information you need to reach us.

Customer Care Center - (844) 723.2265
24/7 Telephone Banking - (877) 723.2228
Report a Lost or Stolen Debit Card - (800) 472.3272
Change a PIN or Activate a Debit Card -
Loan Servicing (existing loans) - (203) 830.4490
Commercial Lending - (203) 830.4391
For your security, please do not include personal information or account numbers in your email communication.
To request a payoff letter, please email [email protected].
For matters concerning Error Resolution and Requests for Information regarding your First Mortgage, please write to us at: Ives Bank, Attn: Loan Servicing Department 35 West Street, Danbury, CT 06810.
To request a verification of mortgage, please email Borrower authorization to [email protected] and allow 2 business days for response
For Insurance renewals of policies and inquires, please email [email protected]
Contact our Commercial Banking Department at [email protected]
Our team is ready to help you with all your home loan needs. Reach out to them today.
For your security, please do not include personal information or account numbers in your email communication.
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